1. Introduction
At SeniorLivingReputation.com (“we,” “us,” or “our”), your privacy matters. We provide reputation-management services focused on senior-living operators — specifically helping collect, monitor and respond to reviews and ratings. This Privacy Policy describes how we collect, use, disclose and protect your Personal Information when you use our website and services. support@seniorlivingreputation.com.
2. What information we collect
We may collect:
- Contact information: name, company, title, email address, phone number (for lead/contract purposes).
- Usage and technical data: IP address, browser type, pages visited, referral source, device type, time stamps.
- Service-related data: review/rating content you provide or that we collect/aggregate via public sources; responses to reviews; internal service analytics.
- Payment or billing information (if applicable): billing name/address, payment method (though generally handled via third-party processor).
3. How we use your information
We may use your data to:
- Provide, operate and maintain our reputation-management services.
- Communicate with you about your account, service updates or offers.
- Improve our website, services and user experience.
- Analyze usage to detect fraud, security issues or misuse
- Comply with legal obligations or enforce our terms of service.
4. Cookies and tracking technologies
We (and our third-party service providers) may use cookies, web beacons, tags, scripts, similar technologies to collect information about your browsing behavior and device. You may disable cookies via browser settings, but doing so may affect functionality of our website.
5. Disclosure of your information
We do not sell or rent your personal information. We may disclose your information:
- To service providers and contractors who help us operate the service (under contract and appropriate safeguards).
- When required by law, to respond to legal process, protect our rights or safety of others.
- In connection with a merger, sale, reorganization, transfer of assets or business.
6. Data retention and your rights
We retain Personal Information as needed for the purposes described, and as permitted by law. You may request access, correction or deletion of your personal data (subject to legal exceptions). If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA).
7. Security
We take commercially reasonable steps to protect your data from unauthorized access, alteration, disclosure or destruction. But please note that no internet transmission or electronic storage is completely secure.
8. International transfers
If you are located outside the U.S., your information may be transferred to, stored and processed in the U.S. or other jurisdictions where our service providers operate. By using our services, you consent to such transfers.
9. Children’s privacy
Our services are directed to business customers. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us and we will take steps to delete it.
10. Changes to this Privacy Policy
We may update this policy from time to time. We will post the revised version on our website and update the effective date. Your continued use of the service after changes are in effect means you accept the new policy.
11. Contact us
If you have any questions or would like to exercise your rights, please contact:
Senior Living Reputation
Attn: Privacy Officer
9 Bartlet St, Suite #148
Andover, MA 01810
support@influencenetwork.com
This Privacy Policy is effective at of October 24, 2025.
