Your Reputation: Measured. Managed. Maximized.

Senior Living community with father and daughter

In Senior Living, Trust is Everything.

Choosing the right senior living community is one of life’s most emotional and important decisions. Over 90% of your prospects read reviews—and just one low rating or a lack of recent feedback can steer families away. That’s why leading brands trust Senior Living Reputation to monitor, respond, and elevate their online reviews.

  • 96% of consumers read reviews at least occasionally, with 87% of them using Google.
  • 54% of consumers won’t consider a business with a rating under 4 stars, and senior living communities with ratings above 4.5 get an uplift in leads and conversion rates.
  • Prospects read an average of 7-10 reviews before they feel they can trust the business, and the most recent few reviews form a critical first impression of a community.

How Do You Stack Up?

Our free Scorecard tool lets you instantly check your brand’s online reputation—and compare individual communities to industry benchmarks. It's the fastest way to uncover opportunities, spot risks, and take control of your digital first impression.

What's You Reputation Score ?

Reputation Management, Purpose-Built for Senior Living.

Our platform is built with senior living brands in mind, and gives you all the tools and services needed to help manage your on-line reputation. We provide:

Centralized review aggregation

Automated alerts

Customized responses to every review

KPIs & monthly insights

Tools to boost review volume and recency

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Testimonials

Built for Operators.
Trusted by Marketers.

Whether you manage 10 communities or 300, we tailor our tools to help you improve reputation at every level. Our platform scales to meet the needs of local communities, regional marketers, and C-suite leaders.

"I've been them for 10 years at two different companies. They are ridiculously easy to work with and they have paid for themselves 100 times over. They helped us build better Google review scores for hundreds of properties and there is a solid correlation between review scores and our sales results."

Rob Poyas
VP of Sales & Marketing
Sona Senior Living