Your Reviews. Your Reputation. Your Growth.

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In Senior Living, Trust Starts with Reviews.

Choosing a senior living community is one of life’s most emotional and high-stakes decisions. Families rely on reviews to feel confident they’re making the right choice.That’s why leading communities partner with Senior Living Reputation to monitor, respond, and elevate their online presence where trust begins: in reviews.

  • 96% of families read reviews before contacting a community
  • 54% of consumers won’t consider options rated under 4 stars
  • Communities with 4.5+ star ratings see higher occupancy and conversion rates
  • Prospects read an average of 7-10 reviews before they feel they can trust your brand, and the most recent few reviews form a critical first impression of a community.

Full Service Reputation Management that Drives Occupancy

Our platform is built with senior living brands in mind, and gives you all the tools and services needed to help manage your online reputation

Centralized review aggregation

Automated alerts

Customized responses to every review

Reputation KPIs & insights

ReviewBuilder(™) to boost review volume and recency

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Testimonials

Built for Operators.
Trusted by Marketers.

Whether you manage 10 communities or 300, we tailor our tools to help you improve reputation at every level. Our platform scales to meet the needs of local communities, regional marketers, and C-suite leaders.

"I've been with them for 10 years at two different companies. They are ridiculously easy to work with and they have paid for themselves 100 times over. They helped us build better Google review scores for hundreds of properties and there is a solid correlation between review scores and our sales results."

Rob Poyas
VP of Sales & Marketing
Sona Senior Living